Pearl River Resort

  • AV-ENTERTAINMENT MANAGER

    Job Locations US-MS-CRDE - Choctaw
    Requisition ID
    2018-2432
    Pay Rate
    TBD
    Division
    050-Entertainment
    Department
    0501-ENTERTAINMENT
    Employment Status
    Full-Time
  • Overview

    Responsible for scheduling, managing and coordinating the Audio Visual and Entertainment Departments as well as entertainment venues throughout the casino, including but not limited to maintaining all technical lighting, sound and digital video systems and Digital Signage throughout all properties operated by Pearl River Resort, enhance productivity and ensure optimum guest satisfaction.

    Pearl River Resort Associates are required, on a continual basis to…

     

    Adhere to any and all company and departmental policies, practices and procedures.

     

    Contribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.

     

    Maintain a professional departmental, company and community reputation.

    Responsibilities

    Entertainment:

    • Meet, manage and oversee all aspects and requirements of the lounge acts, headline entertainers or lounge bands on a daily basis for the property. Including booking, planning and implementation arrival times/dates, review contract and set requirements, arrange for lodging
    • Responsible for the planning and coordination of support collateral for entertainment events/functions.
    • Responsible for budget development and management of all entertainment venues.
    • Regularly inspects all lighting and technical equipment to verify that it is in safe, proper operating condition.
    • Manage, arrange and coordinate all lighting, audio and video systems during performances and events, making adjustments as needed.
    • Coordinate the approval and execution of all required entertainment contracts with the Entertainment department head and the Legal department assigned to the Choctaw Resort Development Enterprise (CRDE).

    Audio/Video:

    • Set up, configure, test, maintain, monitor, and troubleshoot teleconferencing equipment, multimedia devices, televisions, monitors, projectors, recording equipment, speaker sets, digital cameras/camcorders, and other presentation equipment.
    • Tag or label AV equipment owned by the organization; periodically audit inventories to mitigate risk of damage or theft.
    • Maintain audio components for overhead sound including sound levels in Casino, Outlets, common areas, and Geyser Falls.
    • Responsible for ensuring all Company and department policies and procedures and Gaming regulations are adhered to and consistently followed.
    • Schedule and monitor the staff levels and provide feedback to management on the assigned Associate’s performance and expertise. Determining the appropriate training and/or disciplinary actions required to correct noted deficiencies for the associates within the department.
    • Coordinates the initial audio and video setup in the casino and is responsible for subsequent installations.
    • Manage relationship with internal service teams and vendors
    • Responsible for designing new systems or having systems designed as expansion is addressed.
    • Responsible for the training and development of assigned Associates.
    • Maintains the highest degree of confidentiality.
    • Leads by setting a positive example to all Associates.
    • Ensure best practices are established for effective problem resolution in a high-availability 24/7 environment.
    • Responsible for maintaining a consistent, regular attendance record.The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

    SUPERVISORY RESPONSIBILITIES:    

      

    Directly supervises all associates of the Audio Visual and -Entertainment departments.  Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training Associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining Associates; addressing complaints and resolving problems.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    AGE and GAMING:

    21 years of age or above .

    Gaming property – Must be able to obtain and maintain a gaming license issued by the Choctaw Gaming Commission.

    EDUCATION and/or EXPERIENCE:

    High School diploma or GED is required. Seven (7) years of previous experience required in both the Entertainment/Concert as well as the Audio-Visual (A/V) fields. Three (3) years of prior management experience is required, preferably in the AV-Entertainment field.

    MANAGEMENT / SUPERVISORY SKILLS:

    Ability to conduct and direct research into AV issues and products. Ability to present ideas in business-friendly and user-friendly language. Highly self-motivated, self-directed, and attentive to detail. Ability to effectively prioritize and execute tasks in a high-pressure environment. Extensive experience working in a team-oriented, collaborative environment.             Strong customer-service orientation. Ability to manage large complex projects and teams.

    SPECIAL QUALIFICATIONS:

    Must possess excellent communication, organizational skills. Expert knowledge in the operation and set-up of concert lighting and sound systems. Must have a working knowledge of the design and maintenance of commercial audio and lighting systems. Must possess previous show/concert production skills. Previous experience in the recording and editing of hotel and casino functions would be considered as a plus. Excellent technical knowledge of teleconferencing, presentation, entertainment/concert equipment, and other AV hardware and software. Comprehensive hands-on AV equipment troubleshooting experience. Experience with managing and operating DirectTV and DMX environments. Extensive equipment support and operational experience with Casino/Hotel speaker/paging systems (Crestron, BSA/London, Media Matrix), video/display equipment (Plantronics/CastNet/Cool Signs), entertainment/concert systems (Yamaha mixing consoles, Whirlwind, Panasonic, Lab Ruppen, Shure, and others), and video editing (Mac Pro, Final Cut Studio, Adobe). Good knowledge of current network protocols, operating systems, software, and standards. Working knowledge of Internet/IP.LAN technology. Working experience with live and recorded entertainment is a plus.

    CERTIFICATES, LICENSES, REGISTRATIONS:

    While certifications are not required for the job they are highly recommended.

    Certified Audio Engineer (CEA), Certified Video Engineer (CEV),Certified Technology Specialist (CTS)

    LANGUAGE SKILLS:

    Ability to read, analyze, and interpret the most complex of documents, such as technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information in one-on-one and small and large group situations.

    MATHEMATICAL SKILLS:

    Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

    REASONING ABILITY:

    Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or       diagram form and deal with several abstract and concrete variables.

     

    PHYSICAL DEMANDS:

    The physical demands described here are representative of those that must be met by the Associate to successfully perform the essential functions of this job.

     

    Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and to stand and walk for extended periods of time. Bending, stooping, climbing, reaching, kneeling, pulling and pushing may be required throughout the assigned shift. Must be able to climb and work from ladders, platforms and lifts at extended vertical heights up to a level of 30 feet. Able to work in a variety of settings, including outdoors in all types of weather conditions.

    WORK ENVIRONMENT:

    The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job.

     

    The noise level in the work environment is usually moderate. When on the casino floor and during performances, the noise level increases from loud to very loud reaching excess of 100db at times. When on the casino floor or other designated areas may be subjected to tobacco smoke.

     

    Due to the unpredictable nature of the hospitality/entertainment industry, Associates must be able to work varying-schedules to reflect the business needs of the property.

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