Pearl River Resort

  • GUEST SERVICES/CART ATTENDANT

    Job Locations US-MS-Dancing Rabbit Golf Club - Choctaw
    Requisition ID
    2018-2407
    Pay Rate
    $10.00
    Division
    070-Golf Operations
    Department
    0710-GOLF OPERATIONS
    Employment Status
    On Call
  • Overview

    Responsible for providing and convey information to the guests about the events, services and other amenities available at the Resort. Assisting guests with golf carts and assuring golf carts are properly stocked and ready for use.

     

    Pearl River Resort Associates are required, on a continual basis to…

     

    Adhere to any and all company and departmental policies, practices and procedures.

     

    Contribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.

            

    Maintain a professional departmental, company and community reputation.

     

    Responsibilities

     

    • Adhere to, standard operating procedures (SOP’s) and policies and procedures.
    • Greet guests at bag drop and load clubs onto carts.
    • Provide information regarding the facility as they arrive, making sure guests are equipped for a great golf experience.
    • Keep facility stocked, neat and organized.
    • Assist guests as they depart, load clubs into cars.
    • Care for golf cart fleet including stocking, maintenance, presentation, and cleaning.
    • Maintain cleanliness and organization of cart area.
    • Perform all preventative maintenance on golf cart fleet according to schedule.
    • Maintains a working knowledge of facilities and special and upcoming events on property, in order to advise customers of same, whenever possible.
    • Responsible for maintaining a consistent, regular attendance record.

     

     

    The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

                                       

    Qualifications

     

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

                   

    AGE and GAMING:

    18 years of age or above

    EDUCATION and/or EXPERIENCE:

    High School diploma or GED is required.

    SPECIAL QUALIFICATIONS:

    Must possess a valid Driver’s License and good driving record – one or less moving violation within a 12 month period. Must be comfortable with greeting, talking and meeting with the Guests on a regular basis.

    LANGUAGE SKILLS:

    Ability to read, analyze, and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports.

    MATHEMATICAL SKILLS:

    Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money.

    REASONING ABILITY:

    Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form.

     

    PHYSICAL DEMANDS:

     

    The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    Essential responsibilities include physical ability such as lift or maneuver at least fifty (50) pounds, and standing/walking 100% of the shift. Must be able to bend, stoop, kneel, climb, reach, twist, and grip throughout shift. Exposed to wet and/or humid conditions, fumes or airborne particles, as well as extreme cold and heat.

     

    WORK ENVIRONMENT:

    The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job.

     

    The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. When on the casino floor or other designated areas may be subjected to tobacco smoke.

    Due to the unpredictable nature of the hospitality/entertainment industry, Associates must be able to work varying-schedules to reflect the business needs of the property.

     

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