Pearl River Resort

TICKET SALES AGENT

US-MS-Geyser Falls - Choctaw
Requisition ID
2017-2290
Pay Rate
$7.25
Division
060-Retail
Department
0625-ADMISSIONS
Employment Status
Temporary

Overview

Responsible for explaining all pricing and promotions to guests in a courteous, friendly manner, and displaying a high standard of customer services. Also responsible for handling large sums of money and high volumes of guests.

 

Pearl River Resort Associates are required, on a continual basis to…

 

Adhere to any and all company and departmental policies, practices and procedures.

 

Contribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.

        

Maintain a professional departmental, company and community reputation.

Responsibilities

  • Welcomes customers to the park in a friendly, courteous manner.
  • Follow all rules, regulations, policies and procedures for the property area and assist in protecting and safeguarding all property assets.
  • Perform the day-to-day operations of the assigned admissions outlets.
  • Monitor admissions entrances for acceptable/not acceptable clothing and or other objects/items prohibited
  • Operates the cash register, to accept payment for admission sales, in the form of cash, credit, and complimentaries, making correct change as required and balancing cash register, at closing or end of shift.
  • Held to a high standard for the accuracy and thoroughness of departmental records and reports.
  • Maintains a working knowledge of facilities/outlets and special and upcoming events on property, in order to advise customers of same, whenever possible.
  • Communicates important, relevant information to following shift.
  • Responsible for maintaining a consistent, regular attendance record.

                                   

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

AGE and GAMING:

15 years of age or above. Non – Gaming property.

 

EDUCATION and/or EXPERIENCE:

High School diploma or GED is preferred. Previous money handling experience is preferred.

 

TESTING:

Must score at least 85% or better on a Basic Math test. Must take the required testing identified for this position.

 

LANGUAGE SKILLS:

Ability to read, analyze, and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports.

 

MATHEMATICAL SKILLS:

Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money.

 

REASONING ABILITY:

Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form.

 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Essential responsibilities include physical ability such as lift or maneuver at least thirty (30) pounds, and standing/walking 90% of the shift. Must be able to bend, stoop, kneel, climb, reach, twist, and grip throughout shift.

 

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job.

 

This position is required to work in outside weather conditions and may perform responsibilities and/or essential functions on slippery or wet surfaces as well as exposed to wet and/or humid conditions, fumes or airborne particles and extreme weather/heat.

 

Due to the unpredictable nature of the hospitality/entertainment industry, Associates must be able to work varying-schedules to reflect the business needs of the property.

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