Responsible for all shall assist in monitoring all the Information Technology (IT) processes and application systems utilizing the Help Desk software and is assigned to document any outages/problems and ensure the proper handling of identified computer problems
Pearl River Resort Associates are required, on a continual basis to…
Contribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.
Maintain a professional departmental, company and community reputation.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
AGE and GAMING:
21 years of age or above
Gaming property – Must be able to obtain and maintain a gaming license issued by the Choctaw Gaming Commission.
EDUCATION and/or EXPERIENCE:
High School diploma or GED is required. Experience with server administration and server operating systems is preferred.
Must possess a working knowledge of PC operating systems including Microsoft Office, computer hardware and peripheral equipment (printers, monitors and keyboards etc.).
Ability to read, analyze, and interpret documents, such as technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, and public groups.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals, and work with mathematical concepts such as probability and statistical inference.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job
Essential duties for this position include but not limited to the following: able to stand or walk for long periods of time. Safely lift and/or move up to forty (40) pounds on occasions as well frequently walk, sit, and perform functions with each hand and arm. Repetitive bending, kneeling, stooping, pushing and pulling will be required throughout shift. Excessive use of computers and possible eye strain is possible throughout the assigned shift. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. When on the casino floor or other designated areas may be subjected to tobacco smoke.
Due to the unpredictable nature of the hospitality/entertainment industry, Associates must be able to work varying-schedules to reflect the business needs of the property.