Responsible for the coordination, administration and direction of all activities relating to the operations of all FOH outlets, including Admission, Vault and Food outlets, ensuring compliance with established policies, procedures and controls of the Resort.
Pearl River Resort Associates are required, on a continual basis to…
Adhere to any and all company and departmental policies, practices and procedures.
Contribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.
Maintain a professional departmental, company and community reputation.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Directly supervises the daily activities for all FOH outlets and assigned staff.
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training Associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining Associates; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
AGE and GAMING:
21 years of age or above. Non-gaming property. Due to responsibility of accessing and working with systems for redemptions of offers and promotions, must be able to obtain and maintain a gaming license issued by the Choctaw Gaming Commission.
EDUCATION and/or EXPERIENCE:
High School diploma or GED is required. Two years’ experience in a culinary operation such as, full service hotel or restaurant is required. Associates’ Degree (A.A.) in culinary arts is required or five years related experience and/or training; or equivalent combination of education and experience may be accepted.
Strong organizational and interpersonal skills required. Must possess excellent communication, organizational, and analytical skills. Experience with budgeting, financial reporting, expense analysis, cost benefit analysis and financial statement interpretation required. Must be Serv-Safe certified or certifiable with-in 180 days. Must be C.A.R.E. (Controlling Alcohol Risks Effectively) certified before starting to work. Must pass basic math with 85% accuracy.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other associates of the organization.
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential responsibilities include physical ability such as lift or maneuver at least fifty (50) pounds, and standing/walking 90% of the shift. Must be able to bend, stoop, kneel, climb, reach, twist, and grip throughout shift. Must be able to work while wearing latex, vinyl, or rubber gloves.
The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job.
This position is required to work in outside weather conditions and may perform responsibilities and/or essential functions on slippery or wet surfaces as well as exposed to wet and/or humid conditions, fumes or airborne particles and extreme weather/heat.
Due to the unpredictable nature of the hospitality/entertainment industry, Associates must be able to work varying-schedules to reflect the business needs of the property.